NCL Cruise Coach

Engineering a catered experience to target a guest interests and profile their engagement for future personalization efforts.  This flow represents an effort to role out a sophisticated means of Itinerary selection for guests that are uncertain on what type of cruise journey they are seeking.

In this flow we walk the guest through their specific interests with a unique and specific approach of capturing their interests through targeted questions designed to capture all core considerations when deciding on a vacation adventure and the taking the guest to a specialized results page showing this information coupled with opportunities for add-ons and upgrades.

A Guide for Guests Lost Decision

This experience lives outside the primary search results on our main website and is intended for guests to who to choose in advance to go through this flow because they find the standard cruise selection process either tedious or not informative enough to capture their specific needs or interests.